A real human reads these. We're a small workshop, so please be patient — you'll hear back.
The fastest way to reach us about anything is email. Not sure you need a human yet? Find your path — every door into the site, sorted by what you came to do.
Errer Labs · errerlabs.com
Questions about a kit, an order, or the project. Bought something and need help? Most snags fix themselves in minutes at the Help Desk — and if it’s truly stuck, include your order email so we can find it.
errerlabs@gmail.com · see also Terms of Sale for returns & warranty.
Found a vulnerability? We want to hear it. See our security.txt and SECURITY.md for the policy.
errerlabs@gmail.com — please don't open a public issue for a live vulnerability.
Writing about privacy-first cameras or open hardware? We're happy to talk, and everything on the site is quotable.
errerlabs@gmail.com with "press" in the subject.
Want to stock kits, build them as a vendor, or deploy on-device vision for safety and ops?
errerlabs@gmail.com · see Vendors and For Industry.
Technical issues and feature requests are best in the open, where others can find them.
GitHub issues · Discussions · or vote on Community Ideas.
We're an independent workshop, not a call center — there's no phone line yet. Email gets a human, usually within a few days.
